Once you place an order at shesdress.com.au, you will enjoy extra 5% off for your first order, in the processing of your payment, you will find a place to enter the coupons code, which is "SAVE5", please do not forget it will save you extra 5% off.
Please note because all of our dresses are tailor-made the delivery time should be tailoring time plus shipping time.
The process time is 7-12 days for Wedding Party, Special Occasion & Celebrity Dresses, and 10-15 days for Wedding Dresses.
We have partnered with a number of reputable shipping companies including Royal Mail, DPD, DHL, UPS and so on. It takes about 2-8 working days for the package travel from our facilities to your destination, the exact shipping time is based on the shipping company (UPS, DHL, DPD, etc) standard.
Wedding Dress Showroom
Prom Dress Showroom
Our dresses would not be complete without being fully lined and structure to flatter the figure. In addition, a comfortable and soft full net lining is added underneath our beautiful fabrics.
Our service after ordering
Serving We have a strong customer service team serving for our every customer with our sincere desire , our intendment,our patience!
Shipping We ship to over 200 countries worldwide through fast and reliable delivery partners.
Packaging A lining bag, sturdy cardboard box and measuring tape accompany every wedding dress.
shesdress.com.au Service Guarantee
Smile is a simple facial expression, but it transmit many meanings, things and to be understood by different person.
At shesdress.com.au, delivering smile is the core value of our service. It means to deliver an attitude of optimism and positivity, a spirit of enthusiasm and passion, a service of sweet (comfort) and warm. We expect every staff to deliver smile internally and externally, it is a good way to build trust and result in word of mouth.
We expect to receive your smile by viewing through webpages; a comfort chatting with our customer service staff; when opening the box; or even feel of ease and convenience if you like to return or exchange the item.
Here we deliver not only the wonderful products but also a sweet smile to you!
Q: I need my order urgently! Do you have this Dress in stock?
Unfortunately we tailor dresses from order to order therefore we do not have any Dresses in stock, you can place a rush order and express delivery with the exact date you need your Dress.
Q: I like a dress, do you have any more pictures of it? Perhaps in different colors?
Unfortunately we only have the pictures displayed on our website. If you contact us directly, we can look for it, but cannot guarantee that we have more pictures.
Q: Shipping Cost
Generally the shipping price is 25 AUD, however if your order exceeds the total order amount of 299 AUD we offer free shipping.
Q: Some Dresses are at a very low price, can you guarantee the quality?
We have our own workshop, where our tailors process your order. There are no middle man’s afterwards, you buy it from us, we make if for you, we ship it to you. The strict control of the production process ensures that our dresses are made with high quality.
Q: I like a Dress, but not its color. Can I choose a different color, not available on the product page?
You can choose on color from the color chart, or you tell us the color you want when you place the order, write the color and other requests into the Special Requirements field.
Q: Size Chart
Our Site Chart is the US standard size. Before placing your order, please compare your size with the chart on the page, to be sure that you place your order with the right measurements.
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